PATIENT INFORMATION

Who to contact: hospitals, clinics and local services

Phone numbers and links for the hospitals, clinics and services we refer you to, and local services you can contact yourself. We check them every month.

Use the number on your letter first, if you have one. Have your NHS number or the reference on the letter ready when you ring.

If you are not sure what to ask, read our page on waiting for an appointment first.

Waiting for an appointment or test after a referral

Type the service, department or problem to find the right number.

Services we refer you to

Hospital appointments

Stepping Hill Hospital switchboardAny department at Stepping Hill when you have no direct number. Ask for the department on your letter.0161 483 1010
Change or cancel a Stepping Hill outpatient appointmentMoving or cancelling an outpatient appointment at Stepping Hill online. By phone, ring the switchboard or the outpatient booking team.NHS.UKChange or cancel a Stepping Hill outpatient appointmentwww.stockport.nhs.uk/patients-visitors/appointments/change-cancel-appointment/Ask to move the date. Only cancel if you no longer need the appointment, because the hospital may then take you off its waiting list.
NHS e-Referral Service appointments lineBooking or changing your first appointment after a referral through the NHS referral system. You need the booking reference and the password or access code from your letter.0345 608 8888Monday to Friday, 8am to 8pm. Weekends and bank holidays, 8am to 4pmNHS.UKNHS e-Referral Service appointments linerefer.nhs.uk/
Wythenshawe HospitalAny department at Wythenshawe when you have no direct number. For an appointment, ring the department on your letter.0161 998 7070
Manchester Royal Infirmary and Trafford General switchboardAny Manchester University NHS Foundation Trust hospital when you have no direct number.0300 330 9444
Stepping Hill outpatient booking teamQuestions about an outpatient appointment at Stepping Hill, or changing one.0161 419 4010If your appointment is within 3 weeks the team rings you. Otherwise the date comes by text link, the NHS App or a letter.
Stockport adult speech and language therapy (outpatients, Heaton Norris Health Centre)Your appointment for a voice, speech or swallowing referral.0161 419 5897
Stepping Hill dietitiansYour hospital dietitian appointment after a referral from a consultant or specialist nurse.0161 419 5087Monday to Friday, 8.30am to 4.30pm
Stockport community dietitiansYour home or clinic dietitian appointment after a referral from your GP or nurse. Adults aged 18 and over.0161 835 6718Monday to Friday, 8.30am to 4.30pm
The Christie switchboardAny department at The Christie when you have no direct number.0161 446 3000
Salford Royal switchboardAny department at Salford Royal when you have no direct number.0161 789 7373
Tameside Hospital switchboardAny department at Tameside Hospital when you have no direct number.0161 922 6000
Wrightington, Wigan and Leigh switchboardAny department at Wrightington, Wigan or Leigh when you have no direct number.01942 244 000
Stepping Hill outpatient physiotherapy and therapiesYour physiotherapy or therapy appointment after a referral from a Stepping Hill consultant.0161 419 4060Monday to Friday, 8am to 5pm

Scans and tests

Stepping Hill radiology appointment lineX-ray and other radiology appointments at Stepping Hill. For an MRI query, use the number on your letter.0161 419 5971Monday to Friday, 8.30am to 5pmPlain X-rays requested by your GP are walk-in, 8am to 5pm. There is nothing to book. Lumbar spine X-rays for people aged 20 to 55 are booked: ring the appointment line.
Stepping Hill ultrasound appointmentsGeneral ultrasound scans at Stepping Hill.0161 419 4997Monday to Friday, 8.30am to 5pm
Stepping Hill gynaecology and pregnancy ultrasoundGynaecology and pregnancy (obstetric) ultrasound scans at Stepping Hill.0161 419 5572Monday to Friday, 8.30am to 5pm
Stepping Hill CT scan appointmentsCT scans at Stepping Hill.0161 419 4776Monday to Friday, 8.30am to 5pm
Stepping Hill DEXA bone scan appointmentsDEXA bone density scans at Stepping Hill.0161 419 4424Monday to Friday, 8.30am to 5pm
Beacon Medical Services: ultrasound scans and endoscopyYour ultrasound scan, gastroscopy or colonoscopy after a referral from your GP to Beacon. Urgent ultrasound within 48 hours; routine endoscopy within 2 to 3 weeks.0161 445 7451Clinics Monday to Sunday, 8am to 8pm. Office Monday to Friday, 9am to 5pmbmsg.beacon-enquiries@nhs.net
Stepping Hill echocardiogram (heart ultrasound) appointmentsYour echocardiogram appointment at Stepping Hill cardiology.0161 419 5077

Hearing

Specsavers Stockport hearing centre (NHS hearing tests and hearing aids)Booking your NHS hearing test after we send the form, and anything about your Specsavers hearing aids.0161 477 616165 Merseyway, Stockport. Stockport is not a Specsavers self-referral area: we send the form, then you ring the store to book. These referrals do not show in the NHS App.
Specsavers NHS hearing lineQuestions about NHS hearing care at any Specsavers store.0800 077 8659
Beacon Medical Services hearing clinic, Woodley Health CentreNHS hearing tests and hearing aids for adults aged 18 and over at Woodley Health Centre, Hyde Road, Stockport.0161 445 7451 bmsg.beacon-enquiries@nhs.netHearing aid batteries and tubing can be ordered on the Beacon website.
Scrivens NHS hearing lineNHS hearing tests and hearing aids at a Scrivens branch, if you chose Scrivens on the form.0800 027 4487Ask which branch is nearest.
Specsavers Wythenshawe hearing centre (NHS hearing tests and hearing aids)Booking your NHS hearing test after we send the form, and anything about your Specsavers hearing aids, if you chose the Wythenshawe store.0161 437 925217 The Birtles, Wythenshawe, M22 5SA. These referrals do not show in the NHS App.

Help and complaints (PALS)

Stepping Hill PALS and complaintsA concern about how Stepping Hill has handled your care or referral. PALS does not book or move appointments.0161 419 5678Monday to Friday, 9am to 4pm
Manchester University NHS Foundation Trust PALSA concern about Wythenshawe, Manchester Royal Infirmary, Trafford General or another MFT hospital. PALS does not book or move appointments.0161 276 8686 pals@mft.nhs.uk
The Christie PALSA concern about your care at The Christie. PALS does not book or move appointments.0161 446 8217Monday to Thursday, 10am to 4pm. Friday, 10am to 3pmthe-christie.pals@nhs.net
Salford Royal PALSA concern about your care at Salford Royal, Royal Oldham, Rochdale Infirmary or Fairfield. PALS does not book or move appointments.0161 778 5665Monday to Friday, 9.30am to 4.30pm

Services you can contact yourself

Mental health and wellbeing

Urgent mental health help: NHS 111, option 2Urgent help with your mental health, any time. Call 111 and choose the mental health option. In an emergency call 999.111
Urgent mental health help by textIf you cannot call 111, text this number for urgent mental health help.07480 635134
NHS Stockport Talking TherapiesTalking therapy for low mood, anxiety, panic, OCD, phobias or PTSD. For people over 16 who are registered with a Stockport GP.0161 716 5640Monday to Friday, 9am to 5pmOur surgeryNHS Stockport Talking Therapieswww.iaptportal.co.uk/pcstkpt.html
Cruse bereavement support helplineSupport after a death.0808 808 1677Monday, Wednesday, Thursday and Friday, 9.30am to 5pm. Tuesday, 1pm to 8pm
NHS Stockport Talking Therapies (Big Life Group line)The same NHS talking therapies service, second phone line. You can also refer yourself online.0161 480 2020Monday to Friday, 9am to 5pmOur surgeryNHS Stockport Talking Therapieswww.iaptportal.co.uk/pcstkpt.html

Pregnancy and children

Stockport CAMHS (children and young people's mental health)Mental health help for a child or young person aged 5 to 18. Young people aged 13 and over, and parents and carers, can refer directly.0161 716 5868Monday to Friday, 9am to 5pm
Early pregnancy unit (Jasmine Assessment Unit), Stepping HillIf you are between 6 and 16 weeks pregnant and have pain or bleeding, or have had an early pregnancy problem before. You can refer yourself.0161 419 4721Monday to Friday, 8am to 5pm. Saturday, 8am to 12.30pm. Sunday, 8am to 1pmIf you are more than 16 weeks pregnant, contact your maternity unit. Severe pain at any stage: call 999 or go to A&E.
Health visiting and school nursing advice lineAdvice about your baby, child or young person from a health visitor or school nurse.0161 835 6789Monday to Friday, 9am to 4.30pm

Sexual health

Stockport sexual health (The Choices Centre)Sexual health and contraception. Ring to book.030 3330 8888 Our surgeryStockport sexual healthsexualhealth.locala.org.uk/location/the-choices-centreThe Choices Centre building is closed until further notice. Appointments are at The Orange Rooms, Tameside. Under-18s: the clinic van is at St Peter's Square on Wednesdays, 3.30pm to 6.30pm, no booking needed.

Lifestyle and weight

START (Healthy Stockport)Stopping smoking, alcohol or drugs support, getting active and healthy weight. Stockport residents.0161 474 3141 START@stockport.gov.uk Our surgerySTARTwww.healthystockport.co.uk/
Your Health Stockport (weight management)Weight loss and stop smoking support for Stockport residents, commissioned by the council.0161 870 6492 Wellness.ablstockport@nhs.net Our surgeryYour Health Stockportwww.yourhealthstockport.co.uk/

Feet, continence and home care

Stockport community podiatryFoot problems that need NHS podiatry, for example if you have diabetes. You can refer yourself.0161 204 4777 spoa@stockport.nhs.ukThe service treats feet at risk, for example if you have diabetes or poor circulation.
Stockport adult continence serviceYour continence assessment after a referral from your GP or nurse. Adults aged 19 and over with a Stockport GP.0161 835 6476Monday to Friday, 8.30am to 4pmContinence products come from a separate service (see the next entry). It does not supply pads.
Stockport continence products (orders and enquiries)Ordering continence products after your assessment. A separate service from the continence assessment team; it does not supply pads.0161 204 4773Monday to Friday, 8.30am to 4.30pm, not bank holidays
Adult community therapy team (therapy at home)Physiotherapy, occupational therapy, walking aids and equipment at home if you cannot get to a clinic.0161 835 6695 ACTTandSIS@stockport.nhs.uk
Stockport community services single point of accessOne number for district nursing, community (MSK) physiotherapy, orthotics, podiatry, dietitians, the adult community therapy team and the continence service.0161 204 4777Monday to Friday, 8am to 6pmspoa@stockport.nhs.uk
Stockport district nursingNursing care at home, including wound care and end of life care. You, a carer or a professional can refer.0161 204 47778am to 6pmspoa@stockport.nhs.ukEvenings and overnight: see the next entry.
Stockport district nursing, evenings and overnightDistrict nursing outside daytime hours, for patients already known to the service.0161 204 47526pm to 8am
Stockport MSK physiotherapy (community physio)Your physiotherapy appointment after a referral from your GP or the first contact physiotherapist.0161 204 4777 spoa@stockport.nhs.ukIf you do not contact the department within 2 weeks of being invited, your referral may be closed.
Stockport community orthoticsInsoles, braces, splints and footwear after a referral from your GP, physiotherapist or another professional. Repairs can be dropped in.0161 204 4777 spoa@stockport.nhs.uk

Older people

Steady in Stockport (falls prevention)Help after a fall, or if you are worried about falling. For people aged 65 and over registered with a Stockport GP.0161 835 6701 ACTTandSIS@stockport.nhs.uk
Stockport Memory Assessment ServiceYour memory assessment appointment after a referral from your GP.0161 716 4505Monday to Friday, 9am to 5pm (4.30pm on Fridays)The Meadows, Owens Farm Drive, Offerton, Stockport SK2 5EQ.
Age UK StockportInformation, advice and practical help for older people and their carers.0161 480 1211 info@ageukstockport.org.uk
Dementia Support Stockport (Alzheimer's Society)Support and advice after a dementia diagnosis, for you or someone you care for.0161 477 6999Monday to Friday, 9am to 4.30pmstockport@alzheimers.org.uk

Money, housing and support

Stockport Support HubHelp with caring, home support, transport, domestic abuse and getting connected to local services.0161 474 1042
Stockport Support Hub text line for the deaf communityText the Support Hub if you are deaf or cannot use the phone.07539 468 560
Citizens Advice StockportFree advice on money, benefits, debt, housing and work.0808 278 7803Monday to Friday, 8.30am to 5.30pmCornerstone, 2 Edward Street, Stockport SK1 3NQ.

Other hospitals and services

Use the number on your letter. If you have no letter, ring the hospital switchboard and ask for the department you were referred to.

We check these numbers every month. If one does not work, tell reception so we can fix it.

Reviewed 23 October 2026 · next review 23 April 2027